FAQ

1. 1.) What is Bidsbull?

   Bidsbull is an online auction house. We are offering auctions, which are almost like normal auctions, with the difference, that not the highest bid is the winning bid, it is the lowest unique bid.

    

2. 2.) Who gets the award?

   Compared to usual auctions (where the highest bid gets the award) the "lowest unique bid" gets the award here.

   • lowest unique bid
   • unique bid, but higher
   • not unique
    

3. 3.) What means the "bid"?

   The "bid" is the amount you specify to participate in the auction. It is the amount, which you believe it's the lowest, only once offered (unique) amount. It is also the price you are willing to pay for the item.

    

4. 4.) Will be offered new, or used article?

   Only new and goods in original packaging will be offered. The manufacturer guarantee will be offered for all articles in accordance to the European laws and regulations.

    

5. 5.) Can anyone offer an article here (like at ebay!)?

   No, the products are exclusively offered by Bidsbull and their affiliate partners.

    

6. 6.) Who is permitted to participate at these auctions?

   The auction is open to everyone older than 18 years. The only exceptions are the employees of Bidsbull and their relatives.

    

7. 7.) Who is permitted to register with Bidsbull?

   Anyone, under the laws of his country is an adult, can apply to register with bids bull.

    

8. 8.) Is there a welcome gift if you register with Bidsbull?

   Yes, if you register as a new customer with Bidsbull, you will receive as a welcome gift a voucher worth € 5. This voucher can be cashed in with your first purchase of Bulls.

    

9. 9.) Am I able to delete my account?

   Yes. To delete your created account any time, click on "My Account" and use the link "Delete Account" to remove your registration from the system.

    

10. 10.) Will Bidsbull delete an account?

    Bidsbull reserves the right to remove an account of a registered user, if the user chooses not to follow the terms and conditions for the provided service, which the user accepted to register with Bidsbull.

     

11. 11.) Do i get charged for crating an account?

    No. the registration is free and without any obligation.

     

12. 12.) Can I change my registration information later?

    Yes. After you are logged in, you can change your information any time, using the link "My Bidsbull".

     

13. 13.) What do i have to do if i forgot my password?

    Use the link "Forgot Password" on the login page, enter your username and check your email inbox. Bidsbull will send you your registered password to the registered email address.

     

14. 14.) What do i have to do in case I forgot my username?

    Send an email to service@bidsbull.com. Please use your registered email account! Bidsbull will respond with your LOGIN information.

     

15. 15.) Will Bidsbull provide registered User information to a third party?

    No. Bidsbull will use the username if it has to publish auction statements, and it requires additionally your permission in writing.

     

16. 16.) How does an auction work?

    There are three ways to participate in our auctions:

    • Bidding online: You must register and buy BULLS, (Bidsbull platform own currency) and you will be able to bid directly on your chosen item. Or click on "Auction / Information" and place a single bid or with multiple bids ( "multiple bidding" a bid field.
      
      
    • Bidding with Text messaging. To do this click in the "Auction / information" on SMS - bid and select the country where your phone is registered. Send a textmessage with the password and your auction bid to the displayed number in the example field.
      An example is shown in our SMS help
      
      
    • Place a bid on the phone using the number 11885. Dial the pay phone number 11885 and follow the instructions. You need to have the access password (Bidsbull) and the auction Password (displayed with every product)
      An example is shown in our telephone Help
      
      
     

17. 17.) What are Bulls?

    Bulls is our own currency on the platform. Each Bulls is .50 Euros worth. You are going to need these Bulls to bid online. Free auctions are excepted from this regulation.

     

18. 18.) Is it possible to receive Bulls for free?

    Yes, you will receive a 10 free Bulls-gift for your birthday, at Christmas and at Eastern.

     

19. 19.) How can i purchase Bulls?

    After your registration select "My Bidsbull", "Buy Bulls", choose a Bulls-package and follow the instructions.

    Package	Bulls quantity	Cost	Savings	1 Credit costs
    1	70	30,00 Euro	15%	42 Cent
    2	50	22,50 Euro	10%	45 Cent
    3	25	12,50 Euro	-	50 Cent

     

20. 20.) Do Bulls mature?

    No, Bulls are unlimited valid.

     

21. 21.) What are single bids and multiple bids? What are the costs?

    With a single bid you just place one bid on the item (z.B. 15 Cent). The costs are displayed for each product and are normally € 0,50 = 1 Bull.

    Single bid

    Bid

     

     

    If you want to cover a larger range, use multiple bidding. That means you will cover a range with multiple bids.

    Multi bid

    1 2 3 4 5 6 7 8 9 cent
    steps Bid

     

     

    If you want to cover a range from € 0,15 to € 0,25 you must enter in the first field your starting bid with 0,15 and enter in the second field 0,25. These equals 11 (eleven) bids and will cost 11x € 0,50 - € 5,50 total cost (equals 11 Bulls).

     

22. 22.) Do i receive during an ongoing auction information about the lowest unique bid?

    No. The lowest unique bid, the winning bid, will be announced at the end of the auction. If you are holding the lowest unique bid you will find this information under the link "My Bidsbull"

     

23. 23.) Is there a limit of bids i can place on one item?

    There is no limit of bids. Exceptional is the weekly free auction. Each client is only able to place 30 bids per week.

     

24. 24.) What is a free auction?

    Bidsbull entertains every week a free auction. You don't have to use your Bulls because the auction is for free to test Bidsbull and to explore the world of the lowest bidding. These auctions are limited to 30 bids per client per week. Free auction also means that you don't have to pay if you win the bidding on an item.

     

25. 25.) How do i place my bids? Cent or Euros?

    It doesn't matter how you want to enter your bid, numbers separated with a comma (1,23) or dot (2.45) will be recognized as a Euro bid. Number without a comma or period (12) will be counted as Cents.(in this example 12 Cent, 0,12 €)

    Further examples:	Bid 167	will be 1,67€
    	Bid 45	will be 0,45€
    	Bid 2,3	will be calculated as 2,30€
    	Bid 7,84	will be recognized as 7,84€

     

26. 26.) Who decides, which is the lowest unique bid?

    The computer program and system of Bidsbull recognizes immediate after placing your bid if the bid is the lowest, unique bid. You will receive a message to inform you about the bidding status.

     

27. 27.) Can i withdraw a bid?

    No. Placed bids cannot be withdrawn.

     

28. 28.) How do i get informed if i placed the lowest unique bid.

    At the end of each auction, the bidder with the lowest unique bid will get informed via email, text message or the per phone.

     

29. 29.) How long is an auction active?

    Each item, posted on our website, will be furnished with a time frame and this time will be displayed as a countdown. At the end of each auction the duration of the auction will be displayed.

     

30. 30.) What happens if there is no lowest single bid?

    In this highly unusual case, the bidders who placed the lowest unique bid first will win the bidding.
    
    Example:
    4 bids with € 0,25
    2 bids with € 0,27
    6 bids with € 0,30
    Winner will be, who placed at first the winning bid amount € 0,27 geboten hat.

     

31. 31.) How does the purchase process work?

    The bidder will receive a confirmation via email, text message or per phone that he won the bid. The customer has to order now the item and will receive an invoice covering the bidding cost and shipping. The invoice must be paid in between 21 days. After receiving of the funds, Bidsbull will organize the shipping to the client.

     

32. 32.) What is the purchase prize of a won item?

    The purchase prize is the lowest unique bid. It does not matter if an article has a higher market value.

     

33. 33.) How much are the shipping costs?

    Bidsbull will cover the shipping costs for items up to 20 pds. There will be no additional costs if the packing of the article is sufficient for shipping.
    Items beyond 20 pds (Cars, Bikes, Mopeds) need to be picked up from the customer personally. The location to pick up the item will be announced after confirmation of the purchase. If the customer chooses to ship the item, all the necessary documents will be prepared and the shipping arranged. The buyer has to cover all expenses for shipping.

     

34. 34.) How long does the shipping of an item take?

    Immediate after clearance of payment the item will be shipped to the customer. Usually it can take up to 3 weeks. Delays can occur sometimes with the manufacturer shipping the item.

     

35. 35.) How do i become a Bidsbull member? What are the benefits to be a member?

    You will find a button "become a member" on the "My Bidsbull" page.
    As a member you will enjoy the benefit to purchase Bulls for 25% less. We also offer special auctions to members only.
    As a member of Bidsbull you will receive at your birthday, Christmas and Eastern a special,10 Bulls, Bidsbull gift.

     

36. 36.) Are these auctions comparable with Lotto games?

    No. It is the bidders knowledge and skill to win a bid at Bidsbull and not luck or fortune as it is with gambling.
    At Bidsbull the customer is given the opportunity to place strategic his bids. That means at Bidsbull the bidder receives information from Bidsbull to be able to place a new bid strategically . The bidder can influence the winning process during the whole process.

     

If your question is not answered here, please contact our Online Support or send an email to service@bidsbull.com